CARE GUIDE

Every print is only around for a limited time — a little care keeps yours looking gallery-fresh for years.

Silk (pyjamas: 93% mulberry silk, 7% elastane · scarves: 100% silk)

• Dry clean (eco-friendly where possible). Between wears, a quick steam or a spot-wash with a silk-specific detergent is all it needs.
• Never machine wash — and don't submerge scarves; water can cause discolouration and the dyes to run.
• Store folded in acid-free tissue or a cotton bag (an old pillowcase works) — keeps damp and moths away.

Cotton & Recycled Polyester (100% GOTS organic cotton · charmeuse: recycled polyester)

• Machine wash at 30° or below with a gentle detergent.
• Line dry — no tumble drying. Shake well before hanging to beat the wrinkles.
• Like it crisp? Iron on the reverse.

Linen (100% linen)

• Hand wash or gentle cycle, 30° max, mild detergent, no bleach. Wash inside out and don't overload the drum — it protects the print.
• Air dry flat or hang in the shade. No tumble drying (low heat only if you must).
• Iron slightly damp, inside out, low–medium heat. Store folded somewhere cool and dry.

Delivery

Every order is packed and dispatched from our fulfilment centre within 1–3 working days. Orders placed before 3pm (UK time) are picked the same day.

• UK Standard — £4.95, 5–6 working days
• UK Express — £7.95, 3–5 working days
• Europe — £9.95, 4–8 working days
• USA & Canada — £12.95, 5–8 working days
• Australia & New Zealand — £12.95, 4–7 working days
• Rest of world — £12.95, 3–8 working days

Free standard delivery on all orders over £200, worldwide.

All international orders are shipped with duties and taxes paid (DDP), so there is nothing extra to pay when your parcel arrives.

Pre-order pieces are shipped as soon as they arrive with us — the expected dispatch date is shown on the product page and in your order confirmation.

Tracking your order

As soon as your parcel leaves us you'll receive a dispatch email with a tracking link. You can also track any order at any time here: https://www.karenmabon.com/apps/17TRACK

Returns & exchanges

You are entitled to an exchange or refund within 14 days of receiving your order. If you're not completely happy, contact us at shop@karenmabon.com within 14 days of delivery and we'll send you the return address.

Once you've contacted us, please post your return within 14 days for a full refund. Returns sent back after that point are eligible for an exchange or credit note only.

Items must be returned in the original condition they arrived in, with any boxes, tags or labels intact.

At this time we don't offer free returns. Parcels remain your responsibility until they reach Karen Mabon Ltd, so we recommend a tracked or signed-for service — we can't accept liability for returns lost in transit.

Refunds and exchanges are processed on receipt. Please allow 3–5 working days for a refund to show in your account.

Gift vouchers are non-refundable.